REFUND POLICY

Overview

This Refund Policy explains how returns and refunds are handled for our women’s clothing and fashion accessories store. We aim to provide clear, consistent, and customer-friendly service from order placement through delivery, return, and refund. This policy applies to all orders and all items.

Order Processing and Delivery

Orders are processed within 1–3 business days. Estimated delivery is 6–12 days. All orders follow the same estimated delivery window. No separate domestic or international delivery timeline is required. Expedited shipping options are available. All items qualify for free shipping. All prices are displayed in USD.

Return Window

Returns are accepted within 60 days. The return window is designed to give customers sufficient time to review their order after delivery. Customers who wish to return an item should contact us through the Contact Us page. Our email address is also available on the Contact Us page. Return instructions will be provided through the Contact Us page.

Return Eligibility

To be eligible for a return, items should be returned in a condition that allows them to be reviewed and processed. Items should be unworn, unused, and in their original condition with original packaging and tags where applicable. We reserve the right to review returned items before approving a refund. Items that do not meet return eligibility may not qualify for a refund.

Refund Processing

Refunds are typically processed within 5–10 days after the returned item is received and inspected. The refund timeline begins once the returned item has been received and reviewed. We aim to complete the refund process efficiently and keep customers informed. Refunds are issued to the original payment method where possible. If the original payment method is unavailable, we will provide an appropriate alternative through the Contact Us page.

Refund Amount

The refund amount is based on the price paid for the returned item in USD. All prices are displayed in USD. Shipping is free for all items, so no shipping charges are included in the product price. If a refund is approved, the refund will reflect the eligible amount for the returned item. We do not add shipping charges to orders. All items qualify for free shipping.

Expedited Shipping

Expedited shipping options are available. Customers may select an expedited shipping option during checkout. Delivery estimates and processing times remain subject to order preparation and carrier handling. All orders follow the same estimated delivery window of 6–12 days for standard delivery, and expedited shipping provides an alternative option. This policy applies to all orders.

Order Issues

If an order arrives damaged, incorrect, or incomplete, customers should contact us through the Contact Us page. Our email address is also available on the Contact Us page. We will review the matter and provide appropriate assistance. Clear details help us resolve order issues efficiently. We are committed to fair and timely support.

Returns and Free Shipping

All items qualify for free shipping. No shipping fees are added to any order. This applies to all products in our store. Free shipping is part of our standard service and does not affect the refund process. Refunds are based on the eligible item amount in USD.

Currency

All prices and refunds are presented in USD. We use a unified currency to provide a consistent experience for all customers. This helps ensure clarity in pricing, order totals, and refund amounts. All transactions and refunds are handled in USD.

Customer Support

Our customer service team supports order processing, shipping, delivery, returns, refunds, and product information. For assistance, please visit the Contact Us page. Our email address is also available on the Contact Us page. All refund-related inquiries should be directed through the Contact Us page so our team can review and respond appropriately.

Policy Application

This Refund Policy applies to all customers and all orders. By placing an order, customers acknowledge and accept this Refund Policy. We may update this policy from time to time. Any changes will be posted on this page. Continued use of our website after changes are posted means the updated policy applies.

Our Commitment

We are dedicated to providing a clear and reliable refund experience for women’s clothing and fashion accessories. From order processing and delivery to returns and refunds, we focus on consistency, communication, and customer satisfaction. Thank you for shopping with us. We appreciate your trust and will continue to provide dependable service.